If an invoice has been posted, you no longer have the ability to edit the information. This is to prevent changes being made to an invoice after it has already been posted to the ledger.
If an invoice has been posted incorrectly, the invoice will need to be voided and reentered.
To void a posted invoice:
- Navigate to Income > Invoices
- Scroll down to view your posted invoices and locate the invoice that needs to be voided
- Click the void icon on the right side of the line. You will be prompted with a confirmation "Are you sure?", select "Yes".
This void will now create a reversing entry on the date the void occurred which is only visible by reviewing the General Ledger Report. If this void is creating a discrepancy in your reports, view How to create adjusting entries for voided invoices.