How to apply a customer payment to an invoice

To apply a customer payment to an open invoice:

  • Navigate to Income > Customer Payments
  • Click into the Add Payment section
  • Enter the Customer ID or Customer Name, select payment type, payment date, and set the payment amount (This should be the total amount of the payment received)
  • For payment allocation, click the invoice # drop-down and select  the correct invoice #
  • Enter the applied amount and click "Save"

Note: If you are applying the payment to multiple invoices, click “+ Additional Payment Allocation”.

If an edit or void is required after applying the customer payment, view How to edit or void a customer payment.