To apply a customer payment to an open invoice:
- Navigate to Income > Customer Payments
- Click into the Add Payment section
- Enter the Customer ID or Customer Name, select payment type, payment date, and set the payment amount (This should be the total amount of the payment received)
- For payment allocation, click the invoice # drop-down and select the correct invoice #
- Enter the applied amount and click "Save"
Note: If you are applying the payment to multiple invoices, click “+ Additional Payment Allocation”.
If an edit or void is required after applying the customer payment, view How to edit or void a customer payment.